Mobile Phone Insurance

Insurance Product Information Document

Company: UK General Insurance Limited

Product: CoverMe4 Mobile Phone Lite Cover

CoverMe4 is a trading name of Citymain Administrators Limited and is authorised and regulated by the Financial Conduct Authority. Registration Number 306535. This insurance is underwritten by UK General Insurance Limited on behalf of Watford Insurance Company Europe Limited who is authorised and regulated by the Gibraltar Financial Services Commission under incorporation number 112869. UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority. Registration Number 31010

The sum insured and limits, as confirmed in your quote, Policy Booklet and Policy Schedule
Accidental damage
Breakdown
Accessories up to £150

Any loss or theft of the mobile phone.
Any claim where the policy excess has not been paid.
Any mobile phone where you cannot provide proof of purchase, proof of exchange or proof of warranty as appropriate.
Any damage or liability where your mobile phone is sent through the post if it has not been sent securely packaged and by registered mail.li>
Any kind of damage whatsoever unless the damaged mobile phone is provided for repair.
Any accidental damage or breakdown claim where the IMEI/Serial number cannot be determined from your mobile phone.
Cosmetic damage to your mobile phone.
Any claim for any device not listed as a mobile phone, including, but not limited to drones (an unmanned aircraft or ship guided by remote control or onboard computers.)

You must be a permanent resident within the UK and must own the mobile phone.
There is an excess to be paid on each and every claim made on your mobile phone.
Cover is limited to the mobile phone and excludes any accessories not damaged or stolen at the same time as your mobile phone.
Cover outside of the United Kingdom is for up to 90 days in any rolling 12-month period

Your policy will cover your Mobile Phone or Tablet within the UK or the Isle of Man during the period of cover.
We will also cover your Mobile Phone or Tablet for up to a maximum of 90 days anywhere in the world in any one period of cover.
However please note that all claims administration, repairs and/or replacement will take place in the UK only, the Channel Islands or the Isle of Man only.

You must provide full and accurate information to all questions asked. Your answers must be true to the best of your knowledge and belief. Your answers will form part of the statement of facts on which your policy will be based.
If you become aware that information you have given to us is inaccurate or has changed, you must inform us as soon as possible. Failure to do this may invalidate your policy and claims may not be paid
All claims must be notified as soon as possible after the event which causes you to submit a claim.
You must follow our claims process which can be found in your policy documentation.

You can pay your premium annually or monthly by credit card or debit card or as a monthly direct debit instruction.

Your cover will start and end on the dates stated in your policy documents.

You have the right to cancel this policy within 14 days of the date you purchased the policy or when you received the policy documents if this is later. You do not need to provide a reason for cancellation, and we will provide a full refund of any premium paid, unless you have made a claim or there has been an incident likely to result in a claim.
You may cancel this policy at any time after the initial 14-day cooling-off period. If you pay your premium monthly in advance on a monthly rolling basis and you cancel this policy after the 14-day cooling-off period, there will be no refund of premium because you will only have paid for the cover you have already received.
If you have an annual policy for which you pay an annual premium once a year and you cancel this policy after the 14-day cooling-off period, provided no claim has been made, you will receive a proportionate refund of the annual premium you have paid.

Mobile Phone Insurance

Insurance Product Information Document

Company: UK General Insurance Limited

Product: CoverMe4 Mobile Phone Standard Cover

The sum insured and limits, as confirmed in your quote, Policy Booklet and Policy Schedule
Accidental damage
Breakdown
Theft
Accessories up to £150

Any claim where the policy excess has not been paid.
Any theft claims unless a Police incident reference number is provided in support of the theft.
Any claim for loss of the mobile phone
Any claim for a theft of your mobile phone left unattended in a public place or a place to which the public has regular access to
Any theft of the mobile phone from the person unless force, pickpocket or threat of violence is used
Any theft of your mobile phone from any motor vehicle between 22.00 hours and 06.00 hours
Any mobile phone claim where the proof of usage is not provided.
Any mobile phone where you cannot provide proof of purchase and proof of exchange
Theft claims where the mobile phone has been stolen from any premises unless force, resulting in damage to the premises was used to gain entry by violent and forcible entry.
Any theft, damage or liability where your mobile phone is sent through the post if it has not been sent securely packaged and by registered mail.
Any kind of damage whatsoever unless the damaged mobile phone is provided for repair
Any accidental damage or breakdown claim where the IMEI/Serial number cannot be determined from your mobile phone
Cosmetic damage to your mobile phone

You must be a permanent resident within the UK and must own the mobile phone.
There is an excess to be paid on each and every claim made on your mobile phone.
Cover is limited to the mobile phone and excludes any accessories not damaged or stolen at the same time as your mobile phone.
Cover outside of the United Kingdom is for up to 90 days in any rolling 12-month period

Your policy will cover your Mobile Phone or Tablet within the UK or the Isle of Man during the period of cover.
We will also cover your Mobile Phone or Tablet for up to a maximum of 90 days anywhere in the world in any one period of cover.
However please note that all claims administration, repairs and/or replacement will take place in the UK only, the Channel Islands or the Isle of Man only.

You must provide full and accurate information to all questions asked. Your answers must be true to the best of your knowledge and belief. Your answers will form part of the statement of facts on which your policy will be based.
If you become aware that information you have given to us is inaccurate or has changed, you must inform us as soon as possible. Failure to do this may invalidate your policy and claims may not be paid
All claims must be notified as soon as possible after the event which causes you to submit a claim.
You must follow our claims process which can be found in your policy documentation.

You can pay your premium annually or monthly by credit card or debit card or as a monthly direct debit instruction.

Your cover will start and end on the dates stated in your policy documents.

You have the right to cancel this policy within 14 days of the date you purchased the policy or when you received the policy documents if this is later. You do not need to provide a reason for cancellation, and we will provide a full refund of any premium paid, unless you have made a claim or there has been an incident likely to result in a claim.
You may cancel this policy at any time after the initial 14-day cooling-off period. If you pay your premium monthly in advance on a monthly rolling basis and you cancel this policy after the 14-day cooling-off period, there will be no refund of premium because you will only have paid for the cover you have already received.
If you have an annual policy for which you pay an annual premium once a year and you cancel this policy after the 14-day cooling-off period, provided no claim has been made, you will receive a proportionate refund of the annual premium you have paid.

Mobile Phone Insurance

Insurance Product Information Document

Company: UK General Insurance Limited

Product: CoverMe4 Mobile Phone Premium Cover

The sum insured and limits, as confirmed in your quote, Policy Booklet and Policy Schedule
Accidental damage
Breakdown
Theft
Accidental Loss
Accessories up to £150

Any claim where the policy excess has not been paid.
Any theft claims unless a Police incident reference number is provided in support of the theft.
Any claim for a theft of your mobile phone left unattended in a public place or a place to which the public has regular access to
Any theft of the mobile phone from the person unless force, pickpocket or threat of violence is used
Any theft of your mobile phone from any motor vehicle between 22.00 hours and 06.00 hours
Any mobile phone claim where the proof of usage is not provided.
Any mobile phone where you cannot provide proof of purchase and proof of exchange
Theft claims where the mobile phone has been stolen from any premises unless force, resulting in damage to the premises was used to gain entry by violent and forcible entry.
Any theft, damage or liability where your mobile phone is sent through the post if it has not been sent securely packaged and by registered mail.
Any kind of damage whatsoever unless the damaged mobile phone is provided for repair
Any accidental damage or breakdown claim where the IMEI/Serial number cannot be determined from your mobile phone
Cosmetic damage to your mobile phone

You must be a permanent resident within the UK and must own the mobile phone.
There is an excess to be paid on each and every claim made on your mobile phone.
Cover is limited to the mobile phone and excludes any accessories not damaged or stolen at the same time as your mobile phone.
Cover outside of the United Kingdom is for up to 90 days in any rolling 12-month period

Your policy will cover your Mobile Phone or Tablet within the UK or the Isle of Man during the period of cover.
We will also cover your Mobile Phone or Tablet for up to a maximum of 90 days anywhere in the world in any one period of cover.
However please note that all claims administration, repairs and/or replacement will take place in the UK only, the Channel Islands or the Isle of Man only.

You must provide full and accurate information to all questions asked. Your answers must be true to the best of your knowledge and belief. Your answers will form part of the statement of facts on which your policy will be based.
If you become aware that information you have given to us is inaccurate or has changed, you must inform us as soon as possible. Failure to do this may invalidate your policy and claims may not be paid
All claims must be notified as soon as possible after the event which causes you to submit a claim.
You must follow our claims process which can be found in your policy documentation.

You can pay your premium annually or monthly by credit card or debit card or as a monthly direct debit instruction.

Your cover will start and end on the dates stated in your policy documents.

You have the right to cancel this policy within 14 days of the date you purchased the policy or when you received the policy documents if this is later. You do not need to provide a reason for cancellation, and we will provide a full refund of any premium paid, unless you have made a claim or there has been an incident likely to result in a claim.
You may cancel this policy at any time after the initial 14-day cooling-off period. If you pay your premium monthly in advance on a monthly rolling basis and you cancel this policy after the 14-day cooling-off period, there will be no refund of premium because you will only have paid for the cover you have already received.
If you have an annual policy for which you pay an annual premium once a year and you cancel this policy after the 14-day cooling-off period, provided no claim has been made, you will receive a proportionate refund of the annual premium you have paid.

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Samsung Note 20 5G Dual SIM Mystic Green 256GB, 8GB RAM

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Advanced spatial awareness technology delivers higher accuracy and a more intuitive experience, making it simpler and faster to share photos and videos with your friends. Point to Share lets you simply point your phone at a friend to share files.

The feel of a real pen. The power of so much more
S Pen offers groundbreakingly low latency to provide an incredibly realistic pen experience. Packed with the versatility of Bluetooth, gesture control and so much more, it's Galaxy's most powerful pen

From off-track scribbles to straight handwriting with a tap
With a tap of the S Pen, your handwriting corrects itself if you’re writing at an angle, keeping your notes legible and organised. It can even transform into text you can copy and paste. Then export your notes as a PPT or Word file for easy sharing.

With our new Samsung Notes feature coming soon, you will be able you to sync to OneNote on your PC and Outlook.
This ridiculously smart experience lets you do so much more. What you jot down in Samsung Notes automatically populates on OneNote in your PC.

Play over 100 Xbox Games on your Galaxy
Play over 100 Xbox games on your compatible mobile phone or tablet from the cloud, with Xbox Game Pass Ultimate. Login into your Microsoft account through the Xbox Game Pass app to enjoy new Xbox Game Studios titles. Play where and when you want – all from the cloud.

With all the best tools of pro photographers, videographers and editors
8K video gives you crisp footage with incredible detail and pro-grade controls give you real-time creative power so you can edit in-camera. Shoot super smooth action in 120fps or isolate voices with a Bluetooth microphone. Then add finishing touches by editing your videos right on your phone.

Watch here, play there, all at once
Samsung DeX has been upgraded with a new way to wirelessly set up a second screen that expands what you can do on an even bigger display. Connect to a monitor or TV to watch videos and access the Gallery app from your phone via the dedicated DeX UI — and still be able to use your phone.

A full charge in the morning takes you into the night
Galaxy Note20 and Note20 Ultra 5G are equipped with 4300mAh (typical) and 4500mAh (typical) intelligent batteries that use their power efficiently, so they last through the workday and into the evening. Now, you don't just have world-class technology in your hands — you've also got the juice to make it last.

More than 50% charge in 30 minutes
As if an all-day battery wasn't enough, Galaxy Note20 5G and Note20 Ultra 5G let you plug in to power up fast with the 25W Super Fast Charger included in the box. So when you do run low, it's not for long.

The power of proximity
Advanced spatial awareness technology delivers higher accuracy and a more intuitive experience, making it simpler and faster to share photos and videos with your friends. Point to Share lets you simply point your phone at a friend to share files.

Choose from one of the following three levels of cover. All premiums are inclusive of Insurance Premium Tax (IPT) at 12%.

Cover Level	Policy Details	Price
Lite	Includes Damage, Breakdown, Accessory Cover & Worldwide Cover	£5.05 per month
Standard	Includes Lite plus Theft, Unauthorised Network Use & Digital Wallet Protection	£5.52 per month
Premium	Includes Standard plus loss	£5.99 per month
No thanks, I'll risk it
Test Text Your Needs These insurances all suit the demands and needs of someone looking to cover their device against accidental damage and mechanical breakdown. Our Standard cover also includes protection against theft, and our Premium cover against both loss and theft. This has not been personalised to you. Insurance Product Information Document (IPID) The IPID contains a summary of the cover including what is and isn't insured. Full policy documentation will be sent to you within 7 days if you choose to take insurance. By adding a level of insurance cover to your purchase you agree: - The insurance meets your demands and needs - You have read the IPID documents, and the sections titled 'What's insured' and 'What's not insured' - You understand the importance of the information contained within the Terms and Conditions and the IPID - You are over 18 years of age - You are a UK resident Terms & Conditions

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